Effective Date: 22 April 2025
Website: https://nswpaintings.com.au
Business Name: NSW Paintings
Email: contact@nswpaintings.com.au
Address: 9 Bagdad St, Regents Park, NSW 2143
At NSW Paintings, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect personal information including, but not limited to:
- Your name, phone number, email address, and address
- Details related to painting service requests or inquiries
- Payment and billing information
- Any communication or feedback provided to us
- Website usage data (such as IP address, browser type, time spent on site)
2. How We Collect Your Information
We collect your personal information when you:
- Contact us via forms, email, or phone
- Book a service or request a quote
- Make a payment
- Use or browse our website
- Provide feedback or communicate with our team
We may also collect information automatically through cookies when you visit our website.
3. How We Use Your Information
We use your personal information to:
- Provide and manage our painting services
- Respond to your inquiries and provide quotes
- Process payments securely
- Improve website performance and customer experience
- Send updates, confirmations, or feedback requests
- Comply with legal and regulatory obligations
4. Disclosure of Your Information
We will not sell or rent your personal information. However, we may disclose it to:
- Trusted third-party service providers e.g. Stripe or payment processors, hosting providers
- Regulatory authorities if required by law
- Our contractors or team members involved in fulfilling your service
All third parties are obligated to protect your information and only use it for the intended purpose.
5. Storage and Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
- Secure servers and databases
- SSL encryption on our website
- Access controls for authorized personnel only
6. Accessing or Updating Your Information
You may request access to or correction of your personal information at any time. Contact us via email at contact@nswpaintings.com.au, and we will respond within a reasonable timeframe.
7. Cookies and Analytics
We use cookies to improve your browsing experience and gather site analytics. You can disable cookies in your browser settings, but this may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website or services after such updates constitutes your acceptance.
10. Contact Us
If you have any questions or concerns about our privacy practices, please contact:
NSW Paintings
📧 Email: contact@nswpaintings.com.au
📍 Address: 9 Bagdad St, Regents Park, NSW 2143